I KNOW PENNY NMLS #111937 · #56921
Crosspoint Financial · Franklin, TN 615-810-3988 Start Application
Step 0

Get your documents together first.

The #1 thing that slows down a mortgage is scrambling for paperwork at the last minute. Do this before anything else and you'll be the smoothest applicant your loan officer has ever seen.

Income
  • → Last 30 days of pay stubs
  • → W-2s for the past 2 years
  • → Federal tax returns (past 2 years)
  • → Self-employed? Add business returns too
Assets
  • → Bank statements (last 2 months)
  • → Investment account statements
  • → 401k / retirement account docs
  • → Gift letter (if using gifted funds)
Identity
  • → Driver's license or passport
  • → Social Security card
  • → Divorce decree (if applicable)
  • → Child support orders (if applicable)
Property
  • → Purchase agreement (once you have one)
  • → Property appraisal report
  • → HOA documents (if applicable)
Ready to start?

The application takes about 10 minutes. No credit pull to get going.

Apply Now
Have a question first?

Penny picks up the phone. Seriously.

615-810-3988
Typical Timeline
Pre-approval1–3 days
Processing1–2 weeks
Underwriting3–7 days
Closing1 hour
Total (avg)30–45 days

The Process

Most people go into a mortgage blind.

Here's the full map so nothing surprises you.

1

Pre-Qualification

You share basic financial info and Penny gives you a ballpark of what you can borrow. No hard credit pull. No commitment. Just a starting point so you're not falling in love with houses you can't afford.

2

Pre-Approval

Now we get serious. You submit your documents, Penny reviews everything, and you get a pre-approval letter with a specific loan amount. Sellers take pre-approved buyers far more seriously — it's essentially proof you're not wasting anyone's time.

3

Opening the File

You've found your home and made an offer. Your loan file officially opens. Your dedicated processor collects documents, verifies information, and does an initial review. This is where being organized pays off big.

4

Loan Processing

Your processor verifies income, employment history, and credit. An appraisal is ordered to confirm the home's value matches the loan amount. This stage typically takes 1–2 weeks and is mostly happening behind the scenes.

5

Underwriting

The underwriter is the final decision-maker. They review everything with a fine-tooth comb — your creditworthiness, the property value, the risk profile. They may request additional documents (called "conditions"). Just respond quickly and don't stress.

6

Clear to Close

These are the three best words in real estate. Underwriting approved your loan. You'll receive a Closing Disclosure showing final loan terms, costs, and what you need to bring to closing.

🔑

Closing Day

You sign the documents, pay closing costs via certified check or wire, verify your identity, and the title transfers to you. The whole meeting usually takes an hour. At the end — you get the keys. That's it. You're a homeowner.

Ready to start?

The application takes about 10 minutes. No credit pull to get going.

Apply Now
Have a question first?

Penny picks up the phone. Seriously.

615-810-3988
Typical Timeline
Pre-approval1–3 days
Processing1–2 weeks
Underwriting3–7 days
Closing1 hour
Total (avg)30–45 days
Worth knowing Underwriting verifies your finances right before closing — even if you technically can afford it on paper. Don't open new credit, change jobs, or make large undocumented deposits between pre-approval and closing. Surprises at that stage are not fun for anyone.

Glossary

Words they'll use that you should know.

The mortgage world loves jargon. Here are the ones that actually matter.

APR

Annual Percentage Rate — the true annual cost of your loan including fees. Always compare APRs, not just interest rates.

PMI

Private Mortgage Insurance — charged on most conventional loans with less than 20% down. You can request removal at 80% loan-to-value; it auto-cancels at 78% based on your original payment schedule.

DTI

Debt-to-Income ratio — your monthly debt payments divided by gross income. Most lenders want this under 43%.

LTV

Loan-to-Value — your loan amount compared to the home's appraised value. Lower LTV means better rates and less risk for the lender.

Escrow

An account where your servicer holds money for property taxes and insurance. Part of your monthly payment goes here automatically — or you can ask about waiving it if you're putting 20%+ down.

Points

Upfront fees paid to lower your interest rate. One point = 1% of the loan. Sometimes worth it, sometimes not — Penny will do the math with you.

Amortization

The schedule of how your payments split between principal and interest over the life of the loan. Early payments are mostly interest.

Clear to Close

The three best words in real estate. Means underwriting approved everything and you're ready to sign and get your keys.